Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws.
We reserve the right to modify or withdraw, temporarily or permanently, the website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website and or change these conditions from time to time. Your continued use of the website(or any part of)following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website. We will use our reasonable endeavours to maintain the website. The website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the website or because of a failure, suspension or withdrawal of all or part of the website due to circumstances beyond our control.
We will keep all personal information you give us as strictly confidential and no personal information will be made available to third parties whatsoever, unless obliged to do so by law or legal process. When you forward personal information including your name, e-mail address, mailing address and credit card details to us, once we receive it, we will protect such information from unauthorized access and use. .
Cancellations and Refunds Policy
Cancellation charges only apply to paid confirmed reservations. You must advise us in writing of your cancellation.
A 50% deposit is required to secure an overnight tour.
Full payment is due prior to any tour departing.
- No Show: 100%
- 31 Days Or More: 50%
We are aware that clients only cancel due to unforeseeable circumstances. Should this happen, we will work with you to find an alternative date. We do endeavour to refund as much of a deposit as possible. We will work with our accommodation providers to try and secure refunds where possible.
Once an inquiry has been made, a no obligation pro forma invoice will be sent out, detailing the tour itinerary and cost. It is your responsibility to check you have been invoiced the correct amount agreed upon during email/telephone correspondence. All transactions will be processed in South African Rand(ZAR) or British Pounds(£GBP). We will supply our banking details, should you wish to make payment via EFT. Card payments are processed via PayPal, transaction fee’s apply. Please note, no tour will depart until the full amount has been paid.
Insurance against cancellation, illness or for loss of baggage is highly recommended for all travellers (please ask your travel agent for insurance options). Passengers undertake all activities associated with an itinerary at their own risk and are responsible for their own insurance. We will not be liable should anyone fail to take adequate insurance cover.
We accept no responsibility for death, injury or personal loss whilst on tour. We reserve the right to amend tour itineraries and routes should the need arise and provide suitable replacements.