Terms

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ‘embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Our Rights

We reserve the right to: > modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or > change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. > We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy:

Durbansafaris.com  will keep all personal information you give us as strictly confidential and no personal information will be made available to third parties whatsoever, unless obliged to do so by law or legal process. When you forward personal information including your name, e-mail address, mailing address and credit card details to us. Once we receive it, we will protect such information from unauthorized access and use.  DurbanSafaris.com may send e-mail messages to our subscribers with news and special offers and users may, by return mail, indicate whether they would prefer not to receive any such mail in future.

Cancellations and Refunds Policy

Cancellation charges only apply to paid confirmed reservations. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase.

A 50% deposit is required, with the remained being payed 45 days prior to the tour departing.

No Show
1 – 3 Days
Less 7 Days
Less 14 Days
Less 21 Days
Less 30 Days
31 Days or More
100%
100%
85%
80%
70%
60%
50%

We are aware that clients only cancel due to unforeseeable circumstances. Should this happen, rest assured that we will go out of our way to secure a reduced rate for your next reservation with us.

Payment Options

Once an inquiry has been made, a no obligation pro forma invoice will be sent out, detailing the tour itinerary and cost. It is your responsibility to check you have been invoiced the correct amount,  agreed upon during email/telephone correspondence. All transactions will be processed in South African Rands (ZAR). We will supply our banking details should you wish to make payment via EFT or deposit. Card payments are processed via Paypal or Exchange4free, transaction fee’s apply  Please note no tour will depart until the full amount has been paid.

Insurance

Insurance against cancellation, illness and for loss of baggage is highly recommended for all travelers (please ask your travel agent for insurance options). Passengers undertake all activities associated with itinerary at their own risk and are responsible for their own insurance. DurbanSafaris.com will not be liable if anyone should fail to take adequate insurance cover.

Indemnity

We accept no responsibility for death, injury or personal loss whilst on tour. We reserve the right to amend tour itineraries and routes should the need arise, and provide suitable replacements. Prices are subject to change without any notice prior to booking.

Follow Us

Trip Advisor

South Africa

Tel SA : +27 824 607 775
Rocca Marina
9 Argyle Road
Durban South Africa 4001
Email : info@durbansafaris.com

London

Tel UK : +44 779 453 2248
Wells Place
Kingham Close
London
SW18 3AW
Email : Info@durbansafaris.com