FAQ’S

Collection

We will arrange collection of visitors from anywhere within Durban. Should you require transportation from outside of Durban, we will endeavor to meet your requirements.

Transportation

All tours are conducted in air-conditioned people carrier vehicles. Ensuring the comfort of our clients and keeping the personal contact between yourselves and your tour guide. We do cater for larger tour groups.

Customizing tours

We welcome any changes you may like to make to any of our tour itinerary’s. We will happily amend any tour package upon request.

Safety

All areas visited and routes taken are done so with your safety in mind. Your tour guide has an intimate knowledge of Durban and the surrounding conditions. We will endeavor to make sure your holiday in Durban is as relaxed and carefree as possible. Should you require information on other destinations your guide will be happy to assist in any way.

Smoking

For the comfort of other passengers there is a no smoking policy in all vehicles. There will be designated smoking areas along the way. South Africa has strict anti smoking rules, lighting up in public buildings and certain areas is against the law.

Drinking water

We do provide spring water on all tours. Drinking water from the tap in most cities in South Africa is perfectly fine.

Indemnity

We accept no responsibility for death, injury or personal loss whilst on tour. We reserve the right to amend tour itineraries and routes should the need arise, and provide suitable replacements. Prices are subject to change without any notice prior to booking.

Travel Insurance

We recommend you take out personal and medical insurance for duration of your stay in South Africa. Although the chances of you needing it are low, it is best to have for your peace of mind.

Payments

Once an enquiry has been made, a no obligation pro forma invoice will be sent out, detailing the tour itinerary and cost. All transactions will be processed in South African Rands (ZAR). We will supply our banking details should you wish to make payment via EFT or deposit.  Please note a tour will not depart until the full amount has been paid.

Follow Us

Trip Advisor

South Africa

Tel SA : +27 824 607 775
Rocca Marina
9 Argyle Road
Durban South Africa 4001
Email : info@durbansafaris.com

London

Tel UK : +44 779 453 2248
Wells Place
Kingham Close
London
SW18 3AW
Email : Info@durbansafaris.com